# FAQs > Quick answers to common questions about Aigio, including workspaces, locked documents, file uploads, publishing posts and team permissions. Source: https://guide.aigio.ai/faqs ## Getting started ### What is a workspace? A workspace holds everything Aigio knows about one brand: its setup answers, Brand overview, files, documents, content and Calendar. Create one workspace for each brand. See [Workspaces](https://guide.aigio.ai/workspaces). ### Can I stop part-way through setting up a workspace? Yes. Click **All workspaces** in the left panel. When you open the workspace again, Aigio takes you back to the step you had reached. ### Can I change my brand details after setup? Yes. On the **Your workspaces** page, click **…** next to the workspace, then **Edit**. See [Edit a workspace](https://guide.aigio.ai/workspaces#edit-a-workspace). ### Where should I start once my workspace is ready? Read and approve your **Brand overview**, then open **Profiling & Engineering** and start with **Brand Foundation Strategy**. See [Getting started](https://guide.aigio.ai/getting-started). ## Working with Aigio ### Why is a document or content type locked? It needs certain sub-modules in **Profiling & Engineering** to be generated and approved first. Click **Unlock** to see which ones, then generate and approve them. See [Unlock a document](https://guide.aigio.ai/reports-and-documents#unlock-a-document). ### Can I change what Aigio wrote? Yes. In most places you can select part of the text and describe the change, or regenerate the whole piece. When you are happy, click **Approve**. ### Can I save what Aigio wrote outside Aigio? Yes. On the Brand overview, sub-modules, documents, content and tool results, click **Copy markdown** to copy the text, or **Download** to save it as a Markdown or PDF file. ### Which files can I upload? Documents (CSV, DOCX, MD, PDF, PPTX, TXT, XLSX) and images (GIF, JPEG, JPG, PNG, WEBP) up to 100 MB each, and videos (MOV, MP4, WEBM) up to 500 MB each. See [Media Assets](https://guide.aigio.ai/media-assets). Files you attach to social posts have their own limits. See [Social Posts](https://guide.aigio.ai/social-posts#add-images-videos-or-documents). ### Where is Brand Vault? Under **Menu** in the left sidebar. See [Brand Vault](https://guide.aigio.ai/brand-vault). ### What is the difference between Content Calendar and Campaign Planner? **Content Calendar** plans dated posts and adds them to your **Calendar** when you approve the plan. **Campaign Planner** writes the strategy for a campaign but doesn't add anything to your Calendar. ## Planning and publishing ### How do posts get into my Calendar? In two ways: by approving a plan in **Tools** > **Content Calendar**, or by adding a post yourself with **New event** on the **Calendar** page. See [Calendar](https://guide.aigio.ai/calendar). ### Does a post in my Calendar publish by itself? No. The Calendar is your plan. To publish a post, open it and click **Create post**, or create it in **Social Posts**. See [Publish a post from the Calendar](https://guide.aigio.ai/calendar#publish-a-post-from-the-calendar). ### Which social media accounts can I connect? **Instagram**, **Facebook**, **LinkedIn**, **X / Twitter** and **Pinterest**. See [Social Accounts](https://guide.aigio.ai/social-accounts). ### Can I schedule a post for later? Yes. In the post form, under **When**, choose **Schedule** and pick a date and time. See [Create a post](https://guide.aigio.ai/social-posts#create-a-post). ### Can I change a post after it has gone out? No. Published posts can't be edited in Aigio. You can change **Draft** and **Scheduled** posts. See [Read or change a post](https://guide.aigio.ai/social-posts#read-or-change-a-post). ## Team and account ### How do I invite my team? Open **Members** at the bottom of the left sidebar, click **Invite member**, and type the person's name and email. See [Members and roles](https://guide.aigio.ai/members). ### Can I give members different permissions? No. Every member can use every feature in the workspace, the same as the owner. See [Owner and members](https://guide.aigio.ai/members#owner-and-members). ### How do I change my name or password? Click your name at the bottom of the left sidebar, then **Account**. See [Account settings](https://guide.aigio.ai/account-settings). ### I forgot my password. What do I do? On the **Log in** page, click **Forgot password?** and follow the steps. See [Reset a forgotten password](https://guide.aigio.ai/signing-in#reset-a-forgotten-password). ### How do I get help? Open **Help & Support** at the bottom of the left sidebar and raise a ticket. See [Help & Support](https://guide.aigio.ai/help-and-support).