Media Assets

How to upload, filter and manage documents, images and videos in Aigio Media Assets, with supported file types and size limits.

Media Assets is where you keep your brand's files: documents, images and videos. Files you upload here can be used by Aigio across the workspace. For example, they can be used to build your Brand overview, to generate sub-modules, and to attach to social posts. Files you upload in those places also appear here.

At a glance

  • Upload: Media Assets > Add files > Pick your files > Wait for Ready
  • Find a file: Filter by type or status
  • View: Open in new tab icon on the file's row
  • Use a file: In Brand overview or a sub-module, tick the file in the files list
  • Remove: Bin icon > Delete

Open Media Assets

  1. In the left sidebar, under Menu, click Media Assets.
  2. The page shows a table of your files, with Name, Type, Size, Status and Added (when it was uploaded).

The number next to the page title is how many files you have. If you have many files, click Load more at the bottom to see the rest.

Filter your files

Above the table are two lists:

  • All types: show only Documents, Images or Videos.
  • All statuses: show only files that are Pending, Ready or Failed.

To go back to all your files, click Clear filters.

Check which files you can upload

Point to View supported formats under the page title. A card lists the file types and the largest size allowed.

KindLargest sizeFile types
Documents100 MBCSV, DOCX, MD, PDF, PPTX, TXT, XLSX
Images100 MBGIF, JPEG, JPG, PNG, WEBP
Videos500 MBMOV, MP4, WEBM

Upload files

  1. Click Add files at the top right.
  2. Pick one or more files on your computer and click Open.
  3. Each file shows a row above the table while it works: Uploading, then Verifying, then Uploaded.
  4. When a file is done, its row goes away and the file appears in the table with the status Ready.

Small files take only a second or two.

What the file status means

StatusMeaning
ReadyThe file is uploaded and can be used.
PendingThe file is still being checked. Wait a moment.
FailedThe file could not be used. Point to the badge to see why, then upload it again.

Only Ready files can be ticked for use in Brand overview or a sub-module.

Open a file

Click the Open in new tab icon (a box with an arrow) on the right of the file's row. The file opens in a new browser tab.

Use your files in Aigio

You don't attach files from this page. You pick them where they are needed:

  • Brand overview: click Brand files, tick the files to use (up to 50), then click Regenerate overview. See Brand overview.
  • Sub-modules (under Profiling & Engineering): when you generate a sub-module, a files step lists your assets. Tick the ones to use (up to 25) and click Continue, or click Skip to generate without files. See Profiling & Engineering.
  • Visual Design Brief: before the questions, tick the files that show how your brand should look (up to 25). See Visual Design Brief.
  • Social posts: click Add media in the post form and tick the files to attach. See Social Posts.

You can also click Add files in those places. Those files are saved to Media Assets too.

Delete a file

  1. Click the red bin icon on the right of the file's row.
  2. A box asks Delete asset? and names the file.
  3. Click Delete to remove it, or Keep to cancel.

The box closes and the file disappears from the list.

What the error messages mean

If an upload fails, its row stays above the table with the reason in red. Click the × on the row to clear it.

MessageWhat to do
"name" is not a supported file type.Save the file as one of the supported types (see above) and upload it again.
"name" is larger than the 100 MB limit for documents. (or images; 500 MB for videos)Make the file smaller, or split it, then upload it again.
Upload failed.Check your internet connection and try again.
The file could not be verified.Upload the file again. If it keeps failing, contact support.

Tips

  • Upload your brand guidelines, logos, product sheets and past content. The more Aigio knows, the better it writes.
  • You can pick several files at once when you upload.
  • Give files clear names before you upload them. It makes them easy to find when ticking them later.