Signing in and creating an account

How to sign in to Aigio, create an account, verify your email address with a code, and reset a forgotten password.

These pages let you sign in, create a new account, verify your email address, and reset a forgotten password. You see them when you are not signed in.

At a glance

  • Sign in: Log in > Enter email and password > Sign In
  • New account: Log in > Create an account > Enter your details > Create Account > Verify your email > Send Code
  • Forgotten password: Log in > Forgot password? > Enter email > Continue > Open the email link > Set a new password > Reset Password

Sign in with your email and password

  1. Open Aigio in your browser. If you are not signed in, the Welcome back page opens.
  2. Type your email address in Email.
  3. Type your password in Password.
  4. Click Sign In.

If a field is empty or the email is not valid, the field turns red and a message appears under it.

If you opened a link to a page in Aigio, such as an invitation, Aigio takes you back to that page after you sign in.

Sign in with Google

  1. Open the Welcome back page.
  2. Click Continue with Google.
  3. Follow Google's sign-in steps.

Create an account

  1. On the Welcome back page, click Create an account. The Create an account page opens.
  2. Type your name in First name and Last name.
  3. Type your email address in Email.
  4. Type a password in Password. Use at least 8 characters.
  5. Type the same password again in Confirm password.
  6. Click Create Account.

You can also click Continue with Google at the top of the page instead of filling in the form.

Already have an account? Click Sign in at the bottom of the page.

If something is missing or wrong, a red message appears under the field.

Verify your email address

  1. Open the Verify your email page. It shows the email address the code will be sent to.
  2. Check that the email address is correct.
  3. Click Send Code. Aigio emails you a 6-digit code.
  4. Enter the 6-digit code from the email.

If the email address is wrong, click Register to go back and sign up again.

Reset a forgotten password

  1. On the Welcome back page, click Forgot password?. The Forgot your password? page opens.
  2. Type your email address in Email.
  3. Click Continue. Aigio emails you a reset link.

Set a new password

  1. Open the reset email and click the link. The Set a new password page opens.
  2. Type a new password in New password. Use at least 8 characters.
  3. Type the same password again in Confirm new password.
  4. Click Reset Password.

Show or hide your password

  1. Click the eye icon at the right end of a password field. The password shows as plain text.
  2. Click the icon again to hide the password.

On pages with two password fields, each field has its own eye icon.

What the error messages mean

MessageWhat to do
Enter a valid email address.Type a full email address, for example name@company.com.
Password is required.Type your password.
First name is required.Type your first name.
Last name is required.Type your last name.
Password must be at least 8 characters.Use a longer password.
Please confirm your password.Type your password again in the confirm field.
Passwords do not match.Make sure both password fields contain exactly the same text.

Tips

  • Use the eye icon to check your password for typing mistakes before you click the button.
  • Check your spam or junk folder if the code or reset email does not arrive.
  • The Forgot your password? and Set a new password pages have no link back to sign in. Use your browser's Back button, or open Aigio again.