Social Accounts
How to connect Instagram, Facebook, LinkedIn, X and Pinterest accounts to Aigio, reconnect an inactive account, and disconnect one.
Social Accounts is where you connect the social media accounts your brand publishes to. Once an account is connected, you can publish to it from Social Posts and from the Calendar.
Accounts belong to the workspace, so each brand keeps its own.
At a glance
- Open: Left sidebar > Favourites > Social Accounts
- Connect: Connect account > Choose a platform > Continue > Sign in and approve access on the platform
- Fix an inactive account: Reconnect > Sign in and approve access on the platform
- Remove: Bin icon > Disconnect
Open Social Accounts
In the left sidebar, under Favourites, click Social Accounts.
The page shows a table of your connected accounts, with Account, Username, Platform, Status and Actions. The number next to the page title is how many accounts you have. If you haven't connected any, you see No social accounts yet.
Connect an account
You can connect accounts on these platforms: Instagram, Facebook, LinkedIn, X / Twitter and Pinterest.
- Click Connect account at the top right. The Connect social account box opens.
- Under Platform, choose the platform.
- Click Continue. The button shows Redirecting..., and the platform's own sign-in page opens.
- Sign in to the account and approve access.
The platform brings you back to Aigio, and the account appears in the list.
To close the box without connecting an account, click Cancel.
If you don't choose a platform, you see "Choose a platform."
What the account status means
| Status | Meaning |
|---|---|
| Active | The account is connected. You can publish to it. |
| Inactive | The connection has stopped working. You can't publish to this account until you reconnect it. |
Reconnect an account
- On the row of the Inactive account, click Reconnect. The platform's own sign-in page opens.
- Sign in to the account and approve access again.
The platform brings you back to Aigio.
Disconnect an account
- Click the red bin icon on the account's row. A box asks Disconnect social account? and names the account.
- Click Disconnect, or Keep to cancel.
The account is removed from this workspace. You can connect it again later.
Tips
- Connect your accounts before you plan to publish. Aigio can only publish to accounts that show Active.
- Sign in with the account you want to publish to. If you are already signed in to a different account on the platform, sign out there first.
- After you connect an account, publish or schedule your first post in Social Posts.