Members and roles
How to invite people to an Aigio workspace, accept an invitation, remove a member, and what owners and members can do.
Members lets you invite other people to work in your workspace with you. You type their name and email, and Aigio sends them an email invitation.
The page shows two lists:
- Members: people who accepted your invitation.
- Pending invitations: people you invited who haven't joined yet.
At a glance
- Open Members: Left sidebar > Members (near the bottom)
- Invite someone: Invite member > Type the name and email > Send invite > They appear under Pending invitations
- Join a workspace: Open the invitation email > Sign in > Accept invitation
- Remove someone: Bin icon on their row > Remove
Your account and your workspaces
- Your account is you: your name, email and password. You use the same account in every workspace. You change it in Account settings.
- A workspace is one brand. You can have several workspaces, and you can work in workspaces other people invite you to.
Owner and members
Aigio has no roles to set up. Each workspace has two kinds of people:
| Who | How they get access | What they can do |
|---|---|---|
| Owner | Creates the workspace. Each workspace has one owner. | Everything in the workspace, including deleting it. |
| Member | Is invited by email from the Members page. | Every feature in the workspace, the same as the owner. |
Only the owner sees Delete for a workspace on the Your workspaces page.
Work in a workspace is shared. Everyone in it sees the same Brand overview, documents, content, Calendar and files. Your name, as set in Account settings, is shown to the members of your workspaces.
Every member can use every feature, including generating, approving and deleting content, and publishing to your connected social accounts. Only invite people you trust with your brand.
Open Members
In the left sidebar, click Members. It's near the bottom, above Help & Support.
The Members page opens. If nobody has joined yet, you see No members yet.
Invite a member
- Click Invite member at the top right. The Invite member box opens.
- In Name, type the person's name.
- In Email, type their email address.
- Click Send invite. The button shows Inviting... while it sends.
The box closes and the person appears under Pending invitations with a pending label. Aigio sends them an email invitation.
If you leave a field blank or type an email that isn't valid, you see "Name is required." or "Enter a valid email address.". Fix it and click Send invite again.
To close the box without inviting anyone, click Cancel.
Join a workspace you've been invited to
- Open the invitation email and click the link.
- Sign in with the email address the invitation was sent to. If you don't have an Aigio account yet, create one with that address. See Create an account.
- The Join page opens and names the workspace.
- Click Accept invitation. The workspace opens.
If you don't want to join, click Decline. To join after declining, ask for a new invitation.
If you are signed in with a different email address, Aigio tells you which address the invitation was sent to. Click Switch account, then sign in with that address.
If you see Invitation not found, the link is not valid or has expired. Ask for a new invitation.
Cancel an invitation
- Under Pending invitations, click the red bin icon on the person's row. A box asks Cancel invitation?
- Click Cancel invitation to cancel it, or Keep to leave it as it is.
When you cancel it, the person can no longer use that invitation to join.
Cancelling an invitation can't be undone. To invite the person again, send a new invitation.
Remove a member
- Under Members, click the red bin icon on the person's row. A box asks Remove member?
- Click Remove, or Keep to leave them in the workspace.
The person loses access to this workspace. To let them back in, send a new invitation.
What the error messages mean
| Message | What to do |
|---|---|
| "Name is required." | Type the person's name. |
| "Enter a valid email address." | Check the email for typos, for example a missing @. |
| An error in red above Send invite | Try again. If it keeps happening, contact support. |
Tips
- Check the email address before you click Send invite. The invitation only works for that address.